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PRODUCTOS MCLAND, S.L. reserves the right to use cookies (small text files created by a web server, delivered through a web browser, and stored on its terminals) in the user's navigation through the web, to facilitate the personalization and comfort of navigation. .
The user is informed that the cookies are associated with the anonymous user and their computer, and do not store any personal data or any type of information that could identify them.
The user can reject the processing of data or information by deactivating the use of cookies in their browser settings.
In accordance with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), the data provided by the user will be incorporated into an automated file registered with the Spanish Data Protection Agency, owned by COMERCIAL CIRVA, S.L., whose exclusive purpose is the accounting and administrative management of the company's customer data, the user therefore giving their consent for this processing of their data by the company. The data will be collected through the corresponding form, which will only contain the essential fields to be able to provide the service required by the user.
Personal data will be treated with the appropriate degree of protection, in accordance with the provisions of Royal Decree 994/1999 of June 11, taking the necessary security measures to prevent manipulation, deterioration, loss, access and/or treatment. Not authorized. The company will not transfer the user's data to third parties without the user's authorization, except for those transfers determined legally or that are strictly necessary for the provision of services expressly requested and authorized by the user.
The user may exercise their rights of access, rectification, cancellation and opposition by sending their request to the owner of the file, for which they may contact the email address recaball@recaball.com or the company address, by email. Postcard.
This legal information regulates the use of the website www.garland.es, owned by PRODUCTOS MCLAND, S.L., provided with N.I.F. B84830181 and address at c/ La Fragua, 22, P.I. Los Rosales, 28933 Móstoles (Madrid); telephone 91-6645048 and email address info@mcland.es
Registered in the Commercial Registry of Madrid, volume 23266, folio 1, page M-417022 Registration 1st.
Access and/or use of the website attributes the condition of USER, who accepts, from said access and/or use, the general conditions of use reflected here, which will apply regardless of the general contracting conditions that may arise. applicable.
The contents of the website (including, without limitation: databases, images, drawings, graphics, text files, audio, video and software) are the property of PRODUCTOS MCLAND S.L. and are protected by applicable national or international intellectual and industrial property regulations.
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of the owner company. The user agrees to respect the intellectual and industrial property rights of the company.
1.- The general conditions of sale regulated in this section, in accordance with current regulations regarding Consumers and Users (hereinafter General Conditions), exclusively govern the contractual relations between the user of the website and the seller PRODUCTOS MCLAND, S.L.
The General Conditions are the only ones applicable and replace any other general conditions, except in the case of prior, express and written cancellation. The company may occasionally modify the articles of its general conditions, so it is advisable that these be read each time you visit the website. These modifications will be applicable from their publication on the website, so they will not apply to contracts concluded previously (each purchase through the website is governed by the general conditions in force on the date of the order). Making a purchase/order implies unreserved acceptance by the user of the General Conditions.
2.- The company makes available to the user information related to the essential characteristics of the products through technical descriptions, photographs and/or recommendations for use, within technical limits and respecting market standards.
3.- The sales prices indicated on the website are shown in euros. The tab for all items shows the R.P.P. without VAT and with VAT included. Furthermore, in the shopping cart, you will notice that the shipping cost is added as a separate concept and the VAT correspondingly broken down.
The company may modify prices at any time, with the price that was current on the website for the product in question being applicable to a specific purchase/operation at that time.
Prices valid except for typographical errors or while supplies last.
4.- Orders will be sent within the limits of available stock. The system shows the available items with a traffic light, if one of them is not available (red light) it will not allow you to finish and pay for the order.
In the event of a product being out of stock, the system proposes an alternative product (if applicable) to the user.
5.- The products will become the property of the user when they have been received by the user at the place of delivery.
6.- From receipt of the item, the user has 14 business days to return it without having to give any reason, for which they must contact the company within the aforementioned period. Within this period, you may return said product (shipping costs and any associated costs will be borne by the user if applicable) along with the invoice or purchase delivery note. The company will not be responsible for any damage, loss or theft that the item may suffer during transport until it is received by the company.
Only products that are sent with their original packaging, in new condition without any type of use, will be accepted. Damaged, used, or dirty items will not be accepted.
If the user detects any damage to the packaging at the time of receipt of the items, they will inform the transport company, recording and informing the company of the aforementioned circumstance.
In the event that the user detects any damage to the contents of the shipment (products or articles) at the time of receipt, they must reject the delivery by the carrier, recording and informing the company of the aforementioned circumstance.
7.- All products marketed by the company have a two-year legal guarantee against lack of product conformity. The client must contact the company in writing for any claim in this regard.
It is possible that, due to the nature of the product, an expert analysis by the manufacturer may be necessary to verify that the lack of conformity is due to a manufacturing defect. Shipping costs for the item are the responsibility of the user. However, if the legal guarantee of conformity is applicable (after the expert report), all expenses derived from the return will be reimbursed to the customer.
Incorrect use and assembly of products without respecting the manufacturer's recommendations are not subject to this warranty.
8.- The promotions and offers announced on the website cannot be combined with other promotions, agreements, discounts or additional or existing coupons.
The promotion will only be valid during the period indicated in its announcement and will always be subject to stock availability and while stocks last.
1.- The general conditions of sale regulated in this section, in accordance with current regulations regarding Consumers and Users (hereinafter General Conditions), exclusively govern the contractual relations between the user of the website and the seller Productos Mcland SL
The General Conditions are the only ones applicable and replace any other general conditions, except in the case of prior, express and written cancellation. The company may occasionally modify the articles of its general conditions, so it is advisable that these be read each time you visit the website. These modifications will be applicable from their publication on the website, so they will not apply to contracts concluded previously (each purchase through the website is governed by the general conditions in force on the date of the order). Making a purchase/order implies unreserved acceptance by the user of the General Conditions.
2.- The company makes available to the user information related to the essential characteristics of the products through technical descriptions, photographs and/or recommendations for use, within technical limits and respecting market standards.
3.- The sales prices indicated on the website are shown in euros. The tab for all items shows the RRP without VAT.
Furthermore, in the shopping cart, you will notice that the shipping cost is added as a separate concept and the VAT correspondingly broken down.
The company may modify prices at any time, with the price that was current on the website for the product in question being applicable to a specific purchase/operation at that time.
Prices valid except for typographical errors or while supplies last.
4.- Orders will be sent within the limits of available stock. The system shows the available items with stock information on the product sheet itself. If one of them is not available, it will not allow the order to be completed and paid, unless it is canceled or changed to a substitute with available stock that the system proposes. (if applicable).
5.- The products will become the property of the user when they have been received by the user at the place of delivery.
6.- Returns:
- Refund for Withdrawal:
If upon receiving an order from Mcland SL Products the customer is not satisfied with it, in accordance with article 71 of Royal Legislative Decree 1/2007 of November 16, they will have the right to exercise the right of Withdrawal within a period of FOURTEEN days. natural (from receipt of the order) to terminate the contract and return the purchased product. The client will inform Productos Mcland SL within the stipulated period and by email of his desire to exercise the right of Withdrawal, and must also send the product to the address of Productos Mcland SL or deliver it personally in identical conditions to those of receipt by the customer.
In this case, the return shipping costs will be borne by the customer, who will have to send Productos Mcland SL the order in the same state in which they received it, attaching a COPY of the original invoice issued by Productos Mcland SL (scan or photocopy).
Important Note: When returning a complete order (or products from an order), the returned products will be credited, but in no case will the original shipping costs associated with the order on which the right of Withdrawal is exercised be repaid.
Productos Mcland SL reserves the right to reject the return if any type of damage to the product that may have been caused by the customer is detected. If the return is rejected, Productos Mcland SL will retain payment for the product. The user and/or customer has the right to recover the product, taking charge of the shipping and transportation insurance costs.
If the return is accepted by Productos Mcland SL, the company will process the refund of the amount that the customer and/or user has paid for the product within a period of up to 15 working days from the acceptance of the return.
The following exceptions are established in the exercise of the right to refund, as expressly included in the General Law for the defense of consumers and users, which are:
*The supply of goods made in accordance with the specifications of the client and/or user or clearly personalized.
*The supply of goods that may deteriorate or expire quickly.
*The supply of sealed goods that are not suitable for return for health protection or hygiene reasons and that have been unsealed after delivery.
*The supply of goods that, after delivery and taking into account their nature, have been inseparably mixed with other goods.
You can manage a return due to withdrawal by writing to ventas@mcland.es
- Return in case of Damage, Breakage or Erroneous Shipping:
In the event of DAMAGE or BREAKAGE of the material requested by the customer, the customer will have a period of FOURTEEN calendar days (from receipt of the order) to terminate the contract and return the purchased product. The customer will inform Productos Mcland SL within the stipulated period and by email of their desire to exercise the right of return. The order will be collected by Productos Mcland SL and must always accompany a COPY of the original invoice issued by Productos Mcland SL (Scanned or photocopy).
If at the time of delivery of the product, the client and/or user detects any defect in the product or lack of any, they must contact Productos Mcland SL immediately (we remember the FOURTEEN days period indicated above), providing the product data and detailing the damage it suffers. To this end, Productos Mcland SL recommends checking and reviewing the product at the time of delivery.
Productos Mcland SL, after confirming the failure, undertakes to offer free replacement of the product. This free shipping will include the costs of collecting the damaged order, as well as the costs of the correct new shipment. Likewise, Productos Mcland SL will assume the costs of repairing the product(s) if necessary (except for those cases in which the items purchased on the website have the manufacturer's warranty in which case the customer must follow the procedure and conditions indicated by the manufacturer itself).
Unless proven otherwise, it will be understood that the products comply with the contract as long as they meet all the requirements expressed below, unless due to the circumstances of the case any of them are not applicable:
a) They conform to the description made by Productos Mcland SL and possess the qualities of the product that Productos Mcland SL has presented to the consumer and user in the form of a sample or model.
b) They are suitable for the uses to which products of the same type are ordinarily intended.
c) Are suitable for any special use required by the consumer and user when this has been made known to the seller at the time of conclusion of the contract, provided that the seller has admitted that the product is suitable for said use.
d) They present the usual quality and performance of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product and, where appropriate, the public declarations on the specific characteristics of the products made by the seller, the producer or his representative, in particular in advertising or labeling. The seller will not be bound by such public statements if he proves that he was unaware and could not reasonably be expected to be aware of the statement in question, that such statement had been corrected at the time of conclusion of the contract or that such statement could not influence the decision to purchase. the product.
If a product other than the one requested by the client is delivered in error by Productos Mcland SL, the client will act in the same way as if it had arrived damaged and immediately Productos Mcland SL will proceed to send the correct product free of charge and without any additional charge to The buyer.
In this case, Productos Mcland SL will also assume the cost of collecting and shipping the correct product(s).
To manage a return of damaged / different / broken product(s) please contact us at orders@mcland.es
- Return of product ordered incorrectly by the customer:
There may be a case in which the customer wants to return an item that has been ordered by mistake or duplicity.
The return of material in these cases IS AT THE CUSTOMER'S CHARGE. It will be your prerogative to choose the form (agency) and packaging in which to send the product(s) to Productos Mcland SL
In these cases Productos Mcland SL will pay the customer the amount of the product as soon as it is received and managed administratively. It is essential that the product be returned in safe packaging, which does not compromise the condition of the item upon its return to our facilities.
IMPORTANT: Any returned product that is damaged during return due to defective return packaging WILL NOT be credited.
7.- All products marketed by the company have a three-year legal guarantee against lack of conformity of the product. The client must contact the company in writing for any claim in this regard.
It is possible that, due to the nature of the product, an expert analysis by the manufacturer may be necessary to verify that the lack of conformity is due to a manufacturing defect. Shipping costs for the item are the responsibility of the user. However, if the legal guarantee of conformity is applicable (after the expert report), all expenses derived from the return will be reimbursed to the customer.
Incorrect use and assembly of products without respecting the manufacturer's recommendations are not subject to this warranty.
8.- The promotions and offers announced on the website cannot be combined with other promotions, agreements, discounts or additional or existing coupons.
The promotion will only be valid during the period indicated in its announcement and will always be subject to stock availability and while stocks last.
9.- Obligations of the client: the client of Productos Mcland SL undertakes at all times to provide truthful information about the data requested in the user registration form, and to keep it updated at all times. Likewise, you agree to keep your personal access codes to our website confidential and with the utmost diligence. In the event of the sale of those products on our website that require the buyer to be of a certain age according to current legislation, the buyer declares that he or she meets this requirement to formalize the purchase.
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